27 September 2021

Live chat agents can chat with up to three customers at a time, while phone representatives can edit only one at a time, while chatbots can handle an unlimited number of interactions. By allowing chatbots to process hours of requests, companies can provide their customers with the support they need when they need it,…

Global companies must realise that they cannot allow tax services and mobility programmes to become a secondary issue. Given the potential tax risk for businesses and workers, it makes sense to tax core services and flexible mobility schemes. This will require a formal global mobility strategy that clearly articulates the programs “business and talent…